Warranty

Warranty is 6 months from the Sent out date of the Moving Moments book. Please do note that we only cover for the damage of the screen. We will not be covering any accidental scratches and any accidental damage of screen will be base on case by case basis. 

Do email hello@to-someoneprecious.com or contact us via our Contact us page if you need any assistance regarding the warranty. 

 

** Please take note: For safety reasons and to enhance the longevity of the product, please kindly auto cut off yourself after its fully charged. We will not be responsible for any misused of item. **

A complementary USB cable will be given to you together with your Moving Moments book.  We recommend charging using the USB Wall Adapt. Connecting to your PC or MAC is only recommended for uploading of content. We also recommend you to have a full charge every time you charge, so as to preserve the battery condition of the video book. 

Screen Size

Battery

How long can it last? (Loop playing) 

How long should i charge it for? 

5.0" LCD screen

 1500 mah

Up to around 2.5 hrs

approx. 4 hrs

7.0" LCD screen

 3000 mah

Up to around 3.5 hrs

approx. 8 hrs

10.0" LCD screen

  3000 mah

Up to around 3.5 hrs

approx. 8 hrs